We were recently made aware of an issue which causes the unintentional ability to log in both Alpha and Omega characters simultaneously, as well as multiple Alpha characters simultaneously.
Logging in multiple Alpha characters at the same time or logging in both an Omega character and an Alpha character at the same time is not permitted, and the restriction is currently broken.
A fix for this issue will be released in the next couple of days to resolve the problem and return account restrictions to normal.
Please be aware that while our Customer Support Team has no intention of taking punitive action against those who have used this loophole so far, any attempts to abuse this issue in order to gain an in-game advantage over other pilots or place disproportionate load on the Tranquility cluster will be dealt with to the fullest extent of our rules.
This includes but is not limited to the use of Alpha characters to scout for your Omega pilot, as well as using multiple Alpha characters for combat, or to place additional load on Tranquility.