Over the course of the last twelve hours, we’ve been made aware of instructions being broadcast by the leaders of several alliances to file “Stuck” support tickets in order to have their capitals, supercarriers and titans moved out of the system of “UALX-3” by the GM Team.

This comes after a node death occured at around 09:00 UTC on July 19th, during a large scale engagement over an anchoring Keepstar, which resulted in the attacking forces being sieged in the system.

Our policies are clear when dealing with large-scale player engagements, and the GM Team will not intervene and move capitals, supercarriers or titans for pilots involved in these kinds of fleet fights, as per our Reimbursement Policy:

“Any losses of any kind resulting from a large-scale player engagement are not covered by this reimbursement policy.”

Furthermore, it is not possible for us under any circumstance to move ships sporting their own Jump Drive. This is clarified in our “Inaccessible Assets And Returning Players” article:

“Ships sporting their own jump drive are assumed to be capable of jumping themselves out quickly without the usage of a gate and no exception or move will be granted to these ships.”

Please be aware that the GM Team will not grant relocation of ships involved in large-scale player engagements, and that attempts at co-oridinated mass filing support tickets in order to avoid the destruction of ships involved in engagements of this nature may be considered abuse of the support ticket system.


  1. A Simple Merc

    Scumbag Pl trying worm their way out of this Mess . Aint happening Kids , Login and prepare for judgement

    July 21, 2018 at 15:43 Reply
  2. Streaming James

    So there game no crashes affecting what players are doing at the moment and they won’t help. Nor will they spend the money to rewrite Eve to make it playable with more than five players and one system. You want to know what kills Eve? CCP greed. CCP will be the reason the Eve dies they won’t keep up with technology they want invent new versions of Eve to handle all the players and other companies will create new games that will pull paying customers away. #FIXEVEONLINE

    July 21, 2018 at 19:48 Reply
    1. Sleepydog

      I think it was 4000 not, 5 players in that system.

      July 21, 2018 at 21:48 Reply
    2. heavensent

      know what kills eve cry babys knowing they messed up. If it was the opposite side it be panfam saying stuff

      July 22, 2018 at 00:20 Reply
    3. the only thing really broken in eve are players like you xD

      July 23, 2018 at 08:42 Reply
    4. Justin

      If Eve is unplayable for you with more than 5 players in a system its not EvE that’s the problem, but the potato you’re playing EvE on.

      July 23, 2018 at 10:31 Reply
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