A couple of weeks back, we released a Dev Blog detailing a few changes to how Team Security is now operating and what the focus will be for the team going forward.

This news item is the first regular update that we’ll be providing to give more of an insight into the ongoing fight against botting and other general nastiness that occurs in New Eden.

Firstly, a few raw numbers!

February 2018 has seen the following in terms of account action from Team Security. Of the 1882 bans issued in total this month:

  • 896 bans related to account hijacking.
  • 511 bans related to macro use and botting.
  • 253 bans relating to ISK selling.

Changes To Account Restrictions For Botters

In addition to bans issued this month, we’ll also be increasing the level of account restriction that those who’ve been reprimanded for botting in the past will face going forward.

Currently, accounts that have served temporary bans in the past are locked out from character transfers. While they can receive characters, they are not permitted to send characters to another account to prevent evasion of further reprimand.

With the March release we’ll be extending restrictions so that these accounts will also be unable to extract skillpoints. This further reduces the ability of those who’ve previously breached our rules to be able to avoid further reprimand.

This change comes off the back of discussion with the community and was suggested by pilots as a possibility for toughening the stance on those who chose to break our rules on input automation.

Clarification On Section 18 Of The Terms Of Service

In the discussions following our communication on botting, bans and other reprimands were discussed and some players brought up section 18 of EVE’s Terms of Service which states:

“You may not publish private communications from CCP, their agents or representatives or EVE Online volunteers without authorization.”

Whenever this clause is brought up, it’s obvious it carries with it a couple of misconceptions that we probably haven’t worked hard to adjust. Some argue that we set this rule to hide what happens between us and players, which is not possible and is absolutely not our goal.

The actual reason the rule was originally set was to protect our staff from out of context posting and partial reposting intended to foster misinformation without us jumping in and clarifying. The thinking was (and to some degree still is) that this would put our staff in a position where unless they responded to every such post, it could be expected to represent proper context.

In that sense it was always meant to improve discussion, not censor it.

This clause also covers some pretty fair expectations regarding other forms of communication than ticket responses. Our staff converse with players through E mail, private messages on social media and on Discord about all manner of things and in that context the rule is in line with common courtesy.

Another misconception is that we´ll ban people for posting ticket replies which is not accurate. Over 15 years we’ve very rarely banned players for violating this clause (single digit number) and it’s always been on the back of a stack of previous warnings or over a wilful attempt to falsify or misconstrue communication for nefarious purposes.

Whether we need to clarify the wording of the TOS or whether having a conversation about what it means like we’re doing now is enough, is something we’ll consider.

For now, the best way is to ask whether you can share the communication if you feel you need to and be fair about how you treat one-on-one communication.


We’re currently working on a few tools and processes internally that will bring further hell down on those who choose to bot in EVE Online.

At this stage, we’re a little too early in the process to talk about any specifics, but be sure to keep checking back in these regular updates for more information.

If you'd like to discuss this dev blog, feel free to do so in the comments thread on the EVE Online Forums here!


  1. your RSS. I don at know why I am unable to subscribe to it. Is there anyone else having similar RSS issues? Anyone that knows the answer can you kindly respond? Thanks!!

    June 21, 2019 at 21:51 Reply
  2. AppreciatingAdmiring the hard workdedicationtime and energypersistencecommitmenttime and effort you put into your sitewebsiteblog and in depthdetailed information you presentprovideoffer. It’s awesomegreatgoodnice to come across a blog every once in a while that isn’t the same out of dateunwantedoutdatedold rehashed materialinformation. WonderfulFantasticExcellentGreat read! I’ve savedbookmarked your site and I’m includingadding your RSS feeds to my Google account.

    June 22, 2019 at 06:01 Reply
  3. oh well, American Dad is a nice tv series. my sixteen year old daughter just loves watching it,.

    June 22, 2019 at 06:18 Reply
  4. I loveI really likeI enjoyI likeEveryone loves what you guys areare usuallytend to be up too. This sort ofThis type ofSuchThis kind of clever work and exposurecoveragereporting! Keep up the superbterrificvery goodgreatgoodawesomefantasticexcellentamazingwonderful works guys I’ve incorporatedaddedincluded you guys to myourmy personalmy own blogroll.

    June 22, 2019 at 11:39 Reply
  5. HighlyVery energeticdescriptive blogarticlepost, I enjoyedlikedloved that a lotbit. Will there be a part 2?

    June 22, 2019 at 13:46 Reply
  6. I just want to say I am very new to blogs and truly savored you’re web site. More than likely I’m likely to bookmark your website . You amazingly come with superb articles and reviews. Regards for sharing your webpage.

    June 22, 2019 at 15:57 Reply
  7. It’sIt is in point of factactuallyreallyin realitytruly a nicegreat and helpfuluseful piece of informationinfo. I’mI am satisfiedgladhappy that youthat you simplythat you just shared this helpfuluseful infoinformation with us. Please staykeep us informedup to date like this. ThanksThank you for sharing.

    June 22, 2019 at 21:33 Reply
  8. I just want to mention I’m all new to blogs and certainly savored you’re web site. More than likely I’m want to bookmark your site . You surely have good writings. Appreciate it for sharing your web page.

    June 23, 2019 at 04:54 Reply
  9. After checking outlooking atlooking intolooking overexploringgoing over a few of thea number of thea handful of the blog postsblog articlesarticles on your websiteweb sitesiteweb pageblog, I trulyI reallyI honestlyI seriously like yourappreciate your way oftechnique of bloggingwriting a blog. I bookmarkedsavedbook markedbook-markedaddedsaved as a favorite it to my bookmark websitesitewebpage list and will be checking back soonin the near future. Please check outTake a look atPlease visit my web sitewebsite as welltoo and let me knowtell me what you thinkhow you feelyour opinion.

    June 23, 2019 at 05:09 Reply
  10. I want to express appreciation to you just for rescuing me from this problem. Right after browsing through the online world and obtaining opinions which were not beneficial, I believed my entire life was done. Living devoid of the approaches to the problems you have resolved by means of your good write-up is a critical case, and the ones that would have badly damaged my career if I hadn’t encountered your site. Your good capability and kindness in dealing with all the stuff was helpful. I am not sure what I would have done if I hadn’t come upon such a subject like this. I can at this time look forward to my future. Thank you so much for your high quality and effective guide. I will not think twice to recommend the blog to any individual who would need guidance on this situation.

    June 23, 2019 at 08:44 Reply
  11. HiWhat’s upHi thereHello to allevery oneevery single one, it’s reallyactuallyin facttrulygenuinely a nicepleasantgoodfastidious for me to visitgo to seepay a visitpay a quick visit this websiteweb sitesiteweb page, it containsconsists ofincludes valuablepreciouspricelessimportanthelpfuluseful Information.

    June 23, 2019 at 13:36 Reply
  12. thank you web site admin

    June 23, 2019 at 23:49 Reply
  13. you could have a fantastic weblog here! would you wish to make some invite posts on my weblog?

    June 24, 2019 at 04:08 Reply
  14. HiHelloHi thereHello thereHowdyGreetings, I thinkI believeI do believeI do thinkThere’s no doubt that your siteyour websiteyour web siteyour blog might bemay becould becould possibly be having browserinternet browserweb browser compatibility issuesproblems. When IWhenever I look at yourtake a look at your websiteweb sitesiteblog in Safari, it looks fine but whenhowever whenhowever, ifhowever, when opening in Internet ExplorerIEI.E., it hasit’s got some overlapping issues. I justI simplyI merely wanted to give you aprovide you with a quick heads up! Other than thatApart from thatBesides thatAside from that, fantasticwonderfulgreatexcellent blogwebsitesite!

    June 24, 2019 at 06:09 Reply
  15. Thank youThanks for any otheranothersome otherevery other greatwonderfulfantasticmagnificentexcellent articlepost. WhereThe place else may justmaycould anyoneanybody get that kind oftype of informationinfo in such a perfectan ideal waymethodmeansapproachmanner of writing? I haveI’ve a presentation nextsubsequent week, and I amI’m at theon the look forsearch for such informationinfo.

    June 24, 2019 at 14:30 Reply
  16. HeyHowdyHi thereHeyaHey thereHiHello excellentterrificgreatfantasticexceptionaloutstandingsuperb blogwebsite! Does running a blog like thissimilar to thissuch as this take arequire a lot ofmassive amountgreat deal oflarge amount of work? I haveI’ve novery littlevirtually noabsolutely no knowledge ofexpertise inunderstanding of programmingcomputer programmingcoding buthowever I washad been hoping to start my own blog soonin the near future. AnywaysAnywayAnyhow, if you haveshould you have any suggestionsrecommendationsideas or tips fortechniques for new blog owners please share. I knowI understand this is off topicsubject butneverthelesshowever I justI simply had toneeded towanted to ask. ThanksThanks a lotKudosAppreciate itCheersThank youMany thanks!

    June 25, 2019 at 05:49 Reply
  17. thank you web site admin

    June 25, 2019 at 10:39 Reply
  18. Hey I know this is off topic but I was wondering if you knew of any widgets I could add to my blog that automatically tweet my newest twitter updates. I’ve been looking for a plug-in like this for quite some time and was hoping maybe you would have some experience with something like this. Please let me know if you run into anything. I truly enjoy reading your blog and I look forward to your new updates.

    June 25, 2019 at 15:13 Reply
  19. Wow, marvelous blog layout! How long have you been blogging for? you make blogging look easy. The overall look of your web site is fantastic, as well as the content!

    June 25, 2019 at 20:25 Reply
  20. Pretty! This has been an incredibly wonderful post. Thanks for supplying this info.

    June 25, 2019 at 22:54 Reply
  21. Thank you ever so for you article.Thanks Again. Great.

    June 26, 2019 at 02:00 Reply
  22. What are some of one of the most popular/best blog sites about mobile phone as well as wireless tech?

    June 26, 2019 at 03:36 Reply
  23. Can my blogs be seen by others also if I do not buy a domain name?

    June 26, 2019 at 05:23 Reply
  24. Only wanna tell that this is extremely helpful, Thanks for taking your time to write this.

    June 26, 2019 at 10:34 Reply
  25. Appreciate the recommendationthis post. WillLet me try it out.

    June 26, 2019 at 11:59 Reply
  26. Really enjoyed this blog.Really thank you! Really Great.

    June 26, 2019 at 18:06 Reply

Leave a Reply